FAQs

We offer three processing options:

• Same-Day Service (Restricted Urgent Service): Documents received before 9:00 AM are processed and ready on the same day. To use this service, an email request must be submitted by 3:00 PM on the day prior to submission.
• Next-Day Service: Documents received before 10.30 AM are processed and ready by the next business day.
• Express Service: Takes 3 working days.

Note: Processing times exclude additional time for postage, certification or unforeseen delays like FCDO rejections.

An apostille is valid in over 120 countries that are signatories to the Hague Convention 1961, including the USA, Australia, Canada, EU nations, and many others. We can confirm if your destination country requires an apostille or additional legalisation.

If the FCDO rejects a document-for example, due to improper notarisation or unverifiable signatures-we'll notify you immediately, explain the issue, and guide you through the steps needed to resolve it, such as obtaining a new copy or additional certification.

Note: Full service and government fees will apply again for any resubmission.

Yes, for countries not part of the Hague Convention (e.g., UAE, Egypt), we provide full legalisation services, including FCDO apostilles and embassy or consulate attestations. Contact us to discuss your specific requirements.

An APOSTILLE is an official certificate issued by the UK Foreign, Commonwealth & Development Office (FCDO). It confirms that the signature, seal, or stamp on a document is genuine. Once a document has an APOSTILLE, it is recognised in all countries that are members of the HAGUE Convention.

Not always. If your document is being used in a HAGUE Convention country, an APOSTILLE is sufficient. If your destination country is not part of the HAGUE Convention, you will also need embassy LEGALISATION in addition to the APOSTILLE.

• Common documents include:
• Birth, marriage,  and death certificates
• Criminal record checks and police certificates
• University degrees, diplomas, and transcripts
• Powers of Attorney
• Court orders and affidavits
• Business and commercial documents

3 Simple Steps to Legalisation

1. Place Your Order Online. 

Select the services you need in our Legalisation Store, place your order, and pay securely online. You’ll receive an email confirmation with your order number.

2. Send Us Your Documents

Post or courier your documents to us along with your order number.

3. Receive Your Legalised Documents

We’ll process everything and return your legalised documents to you quickly and securely.

• Next-Day Service – Fast-track apostille available within 24 hours.
• Express Service – Standard processing in 3–5 working days.
• Additional Certification – If your destination country requires embassy or consular certification, please allow an extra 24 hours

APOSTILLE: Certificate under the HAGUE Convention, valid in 120+ countries.

LEGALISATION: Broader process required for non-HAGUE countries. It usually involves an APOSTILLE first, followed by embassy attestation.

Over 120 countries accept APOSTILLE certificates under the HAGUE Convention, including most of Europe, the USA, Australia, and India. Countries like the UAE, Qatar, Saudi Arabia, and China are not members — they require embassy LEGALISATION as well.

Apostille Fees

• Our Service Fee: £39
• FCDO Fee: £40 per document (official UK government charge)

No. Only original documents or solicitor/notary-certified copies can be apostilled. Plain photocopies will be rejected.

Some documents (e.g., academic qualifications, powers of attorney, company papers) must be certified by a solicitor or notary before the FCDO will issue an APOSTILLE exccept birth, marriage, and death certificates.  

Yes, but be aware that some countries or institutions may require recent versions of certain documents, such as police checks. Always check the validity requirements of your destination.

Without proper APOSTILLE or LEGALISATION, your documents may be rejected abroad. This can delay visas, job offers, university admissions, business registrations, or legal processes.