Welcome to the Legal Information page. Here you will find all the important policies, terms, and conditions that govern the use of our website and services. Please read these carefully, as they outline your rights and obligations when interacting with our company.

1. Refund Policy

We process online payments securely via WorldPay, accepting MasterCard, Visa, and American Express in GBP only.

• You may cancel your order within 48 hours of placing it (before services commence) for a full refund.
• If services have already started, refunds are not available.
• If your order is not accepted by us, your payment will be refunded within 14 days.

See our full Refund Policy here.

2. Data Protection Privacy Notice

Fast Track Services Ltd respects your privacy and processes personal data in line with the UK GDPR and the Data Protection Act 2018.

• Personal Data We Collect: name, contact details, identification and financial information, and other data relevant to the services provided.
• How We Use It: to deliver our services, verify identity, comply with legal obligations, maintain records, process transactions, and prevent fraud.
• Lawful Bases: consent, contractual necessity, legal obligation, vital interest, and legitimate interests.
• Storage & Retention: data is securely stored and normally retained for up to 7 years in compliance with legislation and regulatory requirements.
• Your Rights: you may request access, correction, erasure, restriction, objection, or data portability at any time.

See our full Data Protection Privacy Notice here.